FL-Orlando

Lena's team is really good

"Lena's team is very good" so nice , friendly, They work very professionally, experienced, and quickly.

I had a fantastic experience working with Hank and Greg. From start to finish, the team was professional and incredibly accessible. Hank, in particular, was on top of every detail—following up with me almost daily regarding action items and keeping me fully informed on our progress. What really stood out was their commitment to my bottom line. Even before closing, Hank managed to save me $500 on the appraisal just by being diligent and selecting a different appraiser. Greg and Hank secured the best possible interest rate and kept my out-of-pocket closing costs lower than anyone else could. If you want a team that is proactive and truly looks out for your interests, look no further.

I recently completed a refinance with Greg Lavallee and Hank Do at Loan Factory, and the experience was excellent from start to finish. The process was smooth, efficient, and moved quickly. Greg did a great job securing the rate I was aiming for, and Hank was great to work with on all the paperwork—organized, clear, and on top of everything. Communication was strong throughout the entire process. They were responsive to my questions and kept me informed at every step. We closed quickly with no issues. I would absolutely recommend them to friends and will work with them again for future financing needs.